MagicNinja Countdown Timer Bar

Support & Contact

How to contact the MagicNinja Countdown Timer Bar team for setup, billing, and technical issues.

Contact

Email: support@magic.ninja

Support URL: https://cbf.magic.ninja/support

Response time

Typical first response: within 1-2 business days.

Support topics

  • App installation and onboarding.
  • Countdown bar setup and storefront behavior.
  • Impressions/click tracking questions.
  • Billing, upgrades, and subscription cancellation.
  • Data and privacy requests.

Please include

  • Your shop domain (for example: your-shop.myshopify.com).
  • A short description of the issue.
  • Screenshots or screen recordings when possible.
  • Exact error text from the app or Shopify admin (if any).

Data requests

For privacy or data deletion requests, contact support@magic.ninja and include your shop domain.